Your version number will be sent to the email that you provide below.

1. Open the Control Panel from the Windows Start menus. Double click the Add/Remove Programs icon.

2. Select the eVSM program to remove, and then click the Remove button.

3. Click Yes on the following Pop-up.

1. Try entering the Key with these steps:

a) Exit Visio if running.

b) In the Windows Start menu, click "Start>Programs>eVSM Software>About eVSM"

c) Click the Activate License button and enter the activation key.

1. Try entering the Key with these steps:

a) Exit Visio if running.

b) In the Windows Start menu, click "Start>Programs>eVSM Software>About eVSM"

c) Click the Activate License button and enter the activation key.

1. Make sure the Activation Key is for the right machine.

The eVSM license is hardware locked, so each purchased license can run on one machine only. The activation key assigned for a specific machine will work only on that machine. The activation key is locked to your machine's Hardware ID number, which can be viewed by clicking "Start>Programs>eVSM Software>Get Hardware ID ". You will see a dialog box similar to this:

The Hardware ID # is a unique identification number for your machine. To activate your license, you will need to provide this number. You can get your Hardware ID # after the installation is complete via these menus.

The Hardware ID # will be displayed in a pop-up similar to this. You can select/copy/paste this number.

Class size should be limited to 10 attendees. Bigger classes will impact quality of the training and run the risk of leaving some trainees behind. Trainees need sufficient room for their PC's as well as for the training paperwork.

1. Open the Control Panel from the Windows Start menus. Double click the Add/Remove Programs icon.

2. Select the eVSM program to remove, and then click the Remove button.

3. Click Yes on the following Pop-up.

1. Try entering the Key with these steps:

a) Exit Visio if running.

b) In the Windows Start menu, click "Start>Programs>eVSM Software>About eVSM"

c) Click the Activate License button and enter the activation key.