The two main considerations for eVSM performance tend to be CPU clock speed and RAM available. We recommend using a machine with at least 4GB of RAM available at a minimum. Having 8-16GB should provide better performance with eVSM, as long as you are running the 64 bit editions of Microsoft Visio and Excel. A machine running dual core processors with around 2GHz per core should perform sufficiently.

If you see one of the following messages at when starting eVSM, you need to adjust the file block settings in the Visio Trust Center.

If your eVSM toolbar is not showing, please check the following.

1. Windows Win10/Win11 (32-bit and 64-bit)
2. Visio 2016/2019/2021 - both Standard and Professional editions are supported (32-bit and 64-bit)
3. Excel 2016/2019/2021 (32-bit and 64-bit).

The full 64-bit environment is recommended.

Important Notes:

• With Office 365, the Desktop App (Plan 2) is required. eVSM does not work with the Visio Web App version (Plan 1).
• Visio and Excel are NOT included in the eVSM software, they must be acquired and installed separately.